Frequently Asked Questions

For Greater Jakarta, estimated delivery is 2-3 business days. For areas outside Greater Jakarta, delivery usually takes 3-7 business days depending on the courier service you choose.

Yes, size or defect exchanges can be requested within 7 calendar days after the item is received. Products must be unworn, unaltered, and still have their tags attached. Please contact our customer service via WhatsApp for the return process.

We support payments through virtual accounts, bank transfer, QRIS, e-wallets, and cards available through Duitku.

Each product includes care instructions inside the garment. In general, we recommend gentle washing, avoiding bleach, and ironing on low heat or using a steamer.